Prompt Engineer

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This position is located in San Francisco, CA. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

LogicMonitor is proud to be an equal opportunity employer. We deeply care about our employees’ well-being, fostering an environment where every individual is valued and respected. We celebrate the diversity of our team, and are committed to fostering a culture of inclusivity. Come as you are, be yourself, and let’s grow together.

To learn more about life at LogicMonitor, check out our Careers Page.

What You’ll Do:

LM Envision, LogicMonitor’s leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.

Our customers love LogicMonitor’s ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn’s Best Places to Work for the sixth year in a row!

Here’s a Closer Look At This Key Role:

• Design and Develop Prompts: Create and refine prompts that guide AI models to produce desired outputs, ensuring clarity, relevance, and contextual appropriateness.
• Experimentation and Testing: Conduct extensive testing of prompts to evaluate their performance, making data-driven adjustments to enhance accuracy and efficiency.
• Collaboration: Work closely with data scientists, machine learning engineers, and product teams to understand requirements and integrate prompts into various applications.
• Optimization: Continuously monitor and optimize prompts to improve model performance, leveraging feedback and new research developments.
• Documentation: Maintain comprehensive documentation of prompt designs, testing methodologies, and performance metrics.
• User-Centric Design: Ensure prompts are user-friendly and align with the needs and expectations of end-users, enhancing the overall user experience.
• Innovation: Stay updated with the latest advancements in NLP and AI to incorporate innovative techniques and best practices into prompt engineering.

What You’ll Need:

• Bachelor’s or Master’s degree required in Computer Science, Engineering, Linguistics, Data Science, or a related field
• Proven experience in NLP, machine learning, or a related area, with a strong understanding of AI model training and deployment
• Proficiency in programming languages such as Python, along with experience in using AI/ML frameworks (e.g., TensorFlow, PyTorch)
• Strong analytical and problem-solving skills, with the ability to interpret complex data and derive actionable insights
• Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders
• High attention to detail, ensuring the precision and accuracy of prompts and related outputs
• Familiarity with cloud platforms (e.g., AWS, Google Cloud, Azure) and their AI/ML services
• Creativity: A creative mindset with the ability to think outside the box and develop innovative solutions to challenging problems
• Team Player: Ability to work effectively in a collaborative team environment, contributing positively to team dynamics and shared goals