Prompt Engineer

About Inclusion Cloud:

Inclusion Cloud is a leading provider of digital transformation services, focusing on integrating cutting-edge technologies to drive operational efficiency and enhance business performance. We specialize in delivering tailored solutions across various industries, leveraging our expertise in IT Service Management (ITSM), IT Operations Management (ITOM), and HR Service Delivery (HRSD) to empower organizations to achieve their goals.

Job Description:

We are seeking a creative and innovative Prompt Engineer to join our team. As a Prompt Engineer at Inclusion Cloud, you will play a crucial role in designing, developing, and optimizing prompts for AI-powered systems, ensuring high-quality responses and seamless interaction between users and AI models. You will work closely with cross-functional teams, including developers, data scientists, and product managers, to deliver AI solutions that meet business needs and provide outstanding user experiences. This is a fully remote position.

Key Responsibilities:

• Prompt Development: Design and develop effective prompts for various AI systems (e.g., language models, chatbots, recommendation engines) to ensure accurate and contextually relevant responses.
• Optimization: Continuously refine and optimize prompts based on user feedback, AI performance metrics, and business objectives to improve system output and user interactions.
• Collaboration: Work closely with data scientists and developers to integrate AI models and ensure that prompts align with technical capabilities and project goals.
• Testing and Evaluation: Conduct A/B testing and performance analysis on prompt variations to identify the most effective approaches.
• Documentation: Create and maintain documentation of prompt development processes, guidelines, and best practices to ensure consistency and scalability.
• User Experience: Focus on enhancing the user experience by creating prompts that deliver clear, accurate, and engaging responses across different use cases.
• Innovation: Stay up-to-date with the latest advancements in AI, natural language processing (NLP), and machine learning (ML) technologies to incorporate new methodologies into prompt design.

Qualifications:

Required:

• Proven experience in developing and optimizing prompts for AI systems, chatbots, or similar technologies.
• Strong understanding of natural language processing (NLP) principles and techniques.
• Excellent problem-solving skills and the ability to craft prompts that balance user intent with AI model capabilities.
• Familiarity with AI and machine learning concepts, including language models like GPT.
• Experience working with cross-functional teams in an agile development environment.
• Strong verbal and written communication skills, with the ability to explain complex concepts in a simple and clear manner.
• Bachelor’s degree in Computer Science, Data Science, Linguistics, or a related field, or equivalent work experience.

Preferred:

• Experience with popular AI frameworks and tools (e.g., OpenAI, Google Cloud AI, Hugging Face).
• Knowledge of Python or other programming languages used for AI development.
• Experience with A/B testing and performance optimization techniques.
• Understanding of ethical considerations and biases in AI model development.
• Experience with chatbot development and conversational UX design.

Why Join Us:

• Innovative Environment: Work in a dynamic and innovative environment where your ideas are valued and encouraged.
• Professional Growth: Access to abundant training and certification opportunities to enhance your skills and advance your career.
• Impactful Work: Contribute to projects that directly impact and improve the way organizations operate and deliver services.
• Inclusive Culture: Be part of a diverse and inclusive team that fosters collaboration and creativity.

How to Apply:

If you are passionate about AI and enjoy developing innovative solutions that enhance user interactions, we want to hear from you! Apply now by submitting your resume and a cover letter outlining your relevant experience and qualifications.

Inclusion Cloud is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.