Prompt Engineer

If digital transformation, next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations around the world.

What’s in it for you?

At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time, and parental leave.

Prompt Design and Development:

• Craft, test, and optimize prompts that improve the performance of large language models (LLMs) across various use cases and applications.
• Experiment with different prompt strategies, tool designs, and chaining techniques to maximize agent accuracy and relevance.
• Collaborate with AI researchers and engineers to integrate prompts into AI workflows and systems.
• Requirement analysis -Translate customer requirement by writing good prompts to give desired result and improvise/improve existing prompt / write Integration codes/ Skills/Function
• Product Configuration/Configuration - as per customer requirement.
• Interface for Product Team to bring New Feature development requirement, report product bug, support product rollout, release or deployment into production
• Inputs for the Product developments based on new learning/ internal enhancement; help provide Synthetic Data

Performance Analysis:

• Analyze the effectiveness of different prompts by analyzing agent outputs, identifying patterns, and understanding failure cases.
• Use A/B testing, user feedback, and data-driven approaches to refine prompts and enhance model performance.
• Document performance metrics and best practices to inform future development.

Collaboration and Communication:

• Work closely with cross-functional teams, including product managers and UX designers, to align prompt design with business goals and user needs.
• Communicate findings, challenges, and opportunities to stakeholders in a clear and actionable manner.
• Contribute to team knowledge sharing by documenting prompt strategies, successes, and lessons learned.

Innovation and Research:

• Stay updated on the latest advancements in AI, NLP, and prompt engineering techniques.
• Experiment with innovative approaches to prompt design.
• Contribute to the development of internal tools and frameworks that streamline prompt creation and testing.

Quality Assurance:

• Ensure that prompts are robust, reliable, and generalizable across different contexts and datasets.
• Implement testing protocols to detect biases, inaccuracies, or unintended consequences in prompt outcomes.
• Collaborate with AI ethics teams to ensure prompts align with ethical guidelines and avoid harmful outputs.

What skills and experience will you need for this role?

• Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
• 2 + years of experience LLMs, prompt engineering, prompt iteration process or natural language processing.
• Proven track record of implementing successful prompt engineering strategies in production environments.
• Experience with A/B testing and experimental design for prompt optimization.
• Experience with version control systems (e.g., Git) for managing prompt iterations.
• Familiarity with programming language – Python.
• Familiarity with AI ethics and bias mitigation strategies in language models.
• Excellent written and verbal communication skills, with a knack for crafting clear and concise instructions.
• Ability to quickly understand business requirements from different domains, processes.
• Ability to communicate complex technical concepts to non-technical stakeholders.
• Strong analytics and problem solving skills
• Strong project management skills and ability to prioritize multiple projects.
• Knowledge of data privacy regulations and their impact on AI applications.
• Attention to detail and a commitment to quality.

Who is Netcracker Technology?

We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.